Refund & Cancellation Policy

Effective date: June 5, 2026 · Link‑Lite Data LLC

This policy explains how billing, cancellation, and refunds work for paid Link Website Pro subscriptions (Pro and Agency). Payments are processed by Stripe.

1. Subscriptions & renewals

Paid plans are billed in advance on a recurring basis — monthly or annually depending on the plan you choose.
Your subscription automatically renews at the end of each billing period unless you cancel before the renewal date.
Renewal charges are made to your payment method on file via Stripe.

2. Cancellation

You may cancel at any time from your account or by emailing support@linklitepro.com.
When you cancel, your plan remains active until the end of the current paid billing period; you will not be charged again after that.
After the period ends, your account reverts to the Free plan and Free‑plan limits apply.

3. Refunds

All sales are final. Fees already paid are non‑refundable, including for partial billing periods, unused time, or unused scans. You can cancel anytime to stop future billing. This does not affect any rights you may have under applicable consumer‑protection law that cannot be waived.

Because you can evaluate the platform on the Free plan before subscribing, we do not offer prorated or partial refunds when you cancel mid‑term.

4. Exceptions

We may, at our sole discretion, issue a refund or credit in cases such as duplicate charges, a confirmed billing error on our side, or where required by law. To request a review, contact support@linklitepro.com within 30 days of the charge with your account email and the transaction details.

5. Price changes

If we change subscription pricing, the new price applies from your next renewal and we will notify you in advance. You may cancel before renewal if you do not accept the new price.

6. Chargebacks

If you believe a charge is incorrect, please contact us first — we can usually resolve it quickly. Initiating a chargeback without contacting us may result in suspension of your account.

7. Contact

Billing questions: support@linklitepro.com.